Debit Card Resources

Home Personal Banking Debit Card Resources

Since most people don't use checks anymore, we know that a debit card can be your lifeline to your bank account.  Fortunately, there are many options available for maximizing the use of your card. At the same time, there are security features in place to make using your card safer than ever before.


Alpine Digital Wallet 

Apple Pay, android pay,  samsung pay

Alpine Digital Wallet* is a convenient and simple way to use your Alpine Bank Debit Card, without carrying your wallet.  As long as you have a supported device, you can use Apple PayTM, Android PayTM or Samsung PayTM at stores or within apps that accept it. 

Learn more about setting up your account by viewing your device provider’s appropriate user guide.

Apple Pay User Guide

Android Pay User Guide

Samsung Pay User Guide

If you have further questions about setting up your Digital Wallet, contact our eBanking Team at 815-398-6500.


EMV Chip Cards

All Alpine Bank debit cards have EMV Security Chip Technology, providing a safer alternative to magnetic strips.  To learn more about the advantages of EMV Chip Cards, click here


My Alpine Rewards

This valuable, free program rewards you for your everyday spending. Every purchase made with your Alpine Bank Debit Card adds up to rewards points that can be redeemed for exciting gifts. As you use your card, you’ll earn one point for every $100 spent. If you’ve linked your checking account(s) to your rewards account, points earned will be deposited directly into your account. Otherwise, we’ll mail points certificates for the points you accumulate each quarter in February, May, August and November.

Visit to set up and manage your account. 

My Alpine Rewards


Visa Checkout

Visa Checkout is a safe, quick and secure way to pay when shopping online. Learn more about Visa Checkout and set up your account, today.



CardValet® is a mobile card management application that allows cardholders to control card usage, set alerts and review activity. The app tracks how, when, and where cards are used, and allows users to review card-based transactions, helping to prevent and/or quickly detect unauthorized use on a card. For information on setting up your CardValet account, please view our Alpine Bank CardValet User Guide

Download in the App StoreGet it on Google Play Store



VISA® Account Updater Service

All Alpine Bank VISA Debit Cards are automatically enrolled in VISA Account Updater. VISA Account Updater is a service that passes new or reissued card information to participating merchants where you have recurring payments set up, avoiding the potential interruption of service. Learn more about the service, or Opt-Out, here.


Emergency Numbers

Losing your debit card or having it stolen can be scary.  If this happens, notify Alpine Bank immediately, by calling Customer Service at 815-398-6500. 

The Debit Card Fraud Service Center can be reached 24 hours a day, seven days a week at the following numbers:

  • Lost or Stolen Visa Debit Card:  1-844-596-1317
  • Fraud and Non-Fraud Disputes: 1-844-596-1318


If you've received a new Visa Debit Card or need to change your PIN, you can call our automated service, anytime.

  • Activate Card and Pin Change:  1-866-226-3885


*Apple, the Apple logo, iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries.  Apple Pay and Touch ID are trademarks of Apple Inc. Samsung Pay in only compatible with select cards and Samsung devices.  Visit Samsung Pay Support page for compatibility information.