Debit Card Resources
Since most people don't use checks anymore, we know that a debit card can be your lifeline to your bank account. Fortunately, there are many options available for maximizing the use of your card. At the same time, there are security features in place to make using your card safer than ever before.
Apple Pay, android pay, samsung pay
Alpine Digital Wallet* is a convenient and simple way to use your Alpine Bank Debit Card, without carrying your wallet. As long as you have a supported device, you can use Apple PayTM, Android PayTM or Samsung PayTM at stores or within apps that accept it.
Learn more about setting up your account by viewing your device provider’s appropriate user guide.
If you have further questions about setting up your Digital Wallet, contact our eBanking Team at 815-398-6500.
EMV Chip Cards
In 2015, Alpine Bank began updating all of our customers cards with EMV Security Chip Technology, providing a safer alternative to magnetic strips. To learn more about the advantages of EMV Chip Cards, click here.
My Alpine Rewards
This valuable, free program rewards you for your everyday spending. Every purchase made with your Alpine Bank Debit Card adds up to rewards points that can be redeemed for exciting gifts. As you use your card, you’ll earn one point for every $100 spent. If you’ve linked your checking account(s) to your rewards account, points earned will be deposited directly into your account. Otherwise, we’ll mail points certificates for the points you accumulate each quarter in February, May, August and November.
Visit myalpinerewards.com to set up and manage your account.
CardValet® is a mobile card management application that allows cardholders to control card usage, set alerts and review activity. The app tracks how, when, and where cards are used, and allows users to review card-based transactions, helping to prevent and/or quickly detect unauthorized use on a card. For information on setting up your CardValet account, please view our Alpine Bank CardValet User Guide.
Losing your debit card or having it stolen can be scary. If this happens, notify Alpine Bank immediately, by calling Customer Service at 815-398-6500.
The Debit Card Fraud Service Center can be reached at the following numbers:
- Inside the U.S.: 1-800-411-8498
- Outside the U.S.: 206-352-3516
*Apple, the Apple logo, iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Samsung Pay in only compatible with select cards and Samsung devices. Visit Samsung Pay Support page for compatibility information.