Category Archives: Security Alerts & Tips

Important security alerts and tips from Alpine Bank.

Alpine Bank Community Shred Day Coming to Roscoe

iStock_000002827290LargeAlpine Bank and Paper Recovery Service Corporation, a secure shredding solutions company, are partnering together again to hold Alpine Bank’s annual fall Community Shred Day on Saturday, September 12, 2015, from 9 a.m. to Noon in the parking lot of Alpine Bank’s Roscoe Branch at 5023 Rockrose Court, in Roscoe. This will be the first time since 2011 that  Alpine Bank has held a shred day at this location.

Alpine Bank Community Shred Day is a FREE event open to the entire community. Attendees will be able to drop off their documents at the “shredding drive-thru” and watch Paper Recover shred them during the event on site free of charge – all without leaving the comforts of their vehicle.

People are invited to bring a maximum of 2 boxes of the following materials to be shredded: clean paper of any color, file folders of any color, papers containing staples, paper clips, rubber bands, and/or small binders. Materials that cannot be shredded include: trash, cardboard, telephone books, hardcover books, hanging folders, 3-ring binders, lever-arch binders, and any plastics, including computer disks, CDs, DVDs, VCR tapes, ID badges, x-rays, transparencies, etc.

Nearly 9 million people are affected by identity theft each year.  According to the FTC, “Identity theft is a serious crime. It can disrupt your finances, credit history, and reputation, and take time, money, and patience to resolve.”  With over 4 million tons of junk mail received by Americans each year, there are millions of documents which contain your personal information.  In addition, most Americans still receive paper documents for bank accounts, utility bills, credit cards, etc.  When these documents are discarded, the risk of having your information stolen by a “dumpster diver” drastically increases.  By taking steps, such as shredding to protect yourself, you can potentially lessen this threat.

Alpine Bank hosts two Community Shred Days each year – one in the spring and one in the fall.

For more information about protecting your self from identity theft, visit https://www.bankalpine.com/security-privacy.

About Paper Recovery Service Corporation
Based in Loves Park, IL, Paper Recovery Service Corporation provides solutions from secure document destruction to recycling for businesses in manufacturing, retail, or professional services.

Protecting Yourself While Traveling with Debit & Credit Cards

Practicing safe debit and credit card habits can help protect you and your family from theft and fraud while on vacation.

Practicing safe debit and credit card habits can help protect you and your family from theft and fraud while on vacation.

 

Summer is a popular time to take a vacation and travel to new places.  Since traveler’s checks have become a thing of the past, the easiest way to bring cash on your vacation is by using a credit or debit card.  Although using plastic is more convenient while on your vacation, the risk of theft or loss can often be greater.

Whether you are traveling a few hours away or planning a major trip through Europe, Alpine Bank wants you to know how to travel safely with your credit and debit cards.

  • Contact your bank before you leave to let them know you will be traveling with your credit or debit card.  It is important to include where you will be going as well as how long.  If you don’t let us know this information, we may suspect the activity on your account is theft, not you having fun on your vacation!
  • Always keep your credit/debit card in a safe compartment. Whether you are staying within the country or going overseas, always keep your card in a secure bag or wallet.  Invest in a quality bag/wallet that can be zipped shut, or a front pocket wallet for extra protection against pickpockets.
  • Set up a travel specific account with your bank.  It might be beneficial to have a special travel card set up to a separate travel account, in case of an unfortunate theft or loss while on vacation.  A travel account would minimize your risk of total loss.

While on vacation, you should be relaxing and having fun!  Properly preparing your credit/debit cards will help you have the vacation that you deserve this summer.  As always, Alpine Bank is here for you if you have any more questions about traveling safely with credit and debit cards.

Feel free to give us a call or stop in any time!

 

Alpine Bank

Member FDIC

Equal Housing Lender

URGENT: Beware of Phishing Emails

It has recently come to our attention that several phishing emails are being circulated.  A sample of one of the emails is seen below.  If you receive one of these emails, DO NOT click on any links or open any attachments. DELETE immediately. If you have clicked on any links, please contact your IT department or provider.

These emails are not specific to Alpine Bank customers.  Reports from many institutions have surfaced.  The safety of our community is important to us.  If you have any questions on these types of emails, please feel free to contact our Electronic Banking Department at 815-398-6500.

For more information on Online Security visit www.bankalpine.com/security-privacy/online-mobile-banking.

Spam

 

(Click on image to enlarge.)       

Community Shred Day Scheduled for Sat., September 20th

iStock_000002827290LargeAlpine Bank and Paper Recovery Service Corporation, a secure shredding solutions company, are partnering together again to hold Alpine Bank’s annual fall Community Shred Day on Saturday, September 20, 2014, from 9 a.m. to Noon in the parking lot of Alpine Bank’s Belvidere Downtown Branch at 600 South State Street, in Belvidere. Alpine Bank Community Shred Day is a FREE event open to the entire community. Attendees, without leaving the comforts of their vehicles, will be able to drop off their documents at the “shredding drive-thru” and watch Paper Recover shred them during the event on site free of charge.

People are invited to bring a maximum of 2 boxes of the following materials to be shredded: clean paper of any color, file folders of any color, papers containing staples, paper clips, rubber bands, and/or small binders. Materials that cannot be shredded include: trash, cardboard, telephone books, hardcover books, hanging folders, 3-ring binders, lever-arch binders, and any plastics, including computer disks, CDs, DVDs, VCR tapes, ID badges, x-rays, transparencies, etc.

Identity theft continues to be a serious growing crime in the United States. As noted on the Federal Trade Commission’s Web site, nearly 9 million Americans are victims of some form of identity theft each year. Shredding personal documents and information is just one way to avoid becoming a victim. At one of our Community Shred Day events, Alpine Bank shredded a world record, collecting an astounding 253,318 lbs. of shred, which is more than the combined weight of all of the steel parts in the Statue of Liberty.

Alpine Bank hosts two Community Shred Days each year – one in the spring and one in the fall.

More Information
For more information about this Community Shred Day, visit www.bankalpine.com or call 815.398.6500. For more information about identity theft and other important security tips, visit https://www.bankalpine.com/security-privacy.

About Paper Recovery Service Corporation
Based in Loves Park, IL, Paper Recovery Service Corporation provides solutions from secure document destruction to recycling for businesses in manufacturing, retail, or professional services.

 

 

 

 

Attention Users of Trusteer Rapport

Alpine Bank has received notice that IBM Trusteer has become aware of a phishing e-mail campaign targeting IBM Trusteer. The campaign started on May 9, 2014.

The fraudulent e-mails appear to come from Trusteer with the sender’s e-mail address masquerading as support@trusteer.com, an e-mail account that is no longer in use.

These e-mails are part of a spear phishing campaign that uses IBM Trusteer’s brand to distribute a malicious executable file.

The emails are addressed directly to recipients containing their full name and e-mail address. The content of the message requests that recipients run the attached file in order to upgrade their IBM Trusteer Rapport software version.

Please note that IBM Trusteer will not distribute Rapport updates as email attachments.

In response, IBM Trusteer has already begun rolling out an update that will protect users from accidentally opening the malicious file. Further recommendations from IBM Trusteer are as follows:

1.        Users who received this email are requested to delete it immediately.

2.        Users who may have already launched the attached file should be instructed to refrain from Online Banking, and contact Alpine Bank’s eBanking Department at 815.398.6500 or by email at ebanking@bankalpine.com.

The Heartbleed Bug

heartbleed_286

There has been a lot of talk about the Heartbleed Bug this past week.  Alpine Bank has been proactive in researching all aspects of www.bankalpine.com to view our vulnerability.  We have run diagnostic tests on our website to insure that it is not at risk to this threat.  We have also asked all of our third party vendors to complete vulnerability risks on their sites.  At this time, there are no known vulnerability threats to any Alpine Bank sites.

We will continue to monitor the situation and if the need arises, we will take the necessary steps to mitigate the threat of this bug.

Learn more about it at www.heartbleed.com.

Learn what you can do at http://krebsonsecurity.com/2014/04/heartbleed-bug-what-can-you-do/.

Learn what banks are doing at http://www.americanbanker.com/issues/179_71/ffiec-tells-banks-to-fix-heartbleed-security-risks-asap-1066839-1.html

Alpine Bank Schedules FREE Identity Theft Seminars

Illinois_A_2014_jpg

Alpine Bank is hosting two free identity theft seminars on April 8 and 10, 2014, two of more than 3,000 free financial programs during Money Smart Week®, April 5-12, 2014.

The April 8 session will be conducted by Jessica Hendon, AVP & Security Officer for Alpine Bank, from 3:00pm-4:00pm at the Rockford Public Library on East State Street.  Lizmara Aboytes, Banking Officer & Assistant Branch Manager, will be conducting a session in Spanish at the Rockford Public Library’s Main Branch on Wyman Street, on April 10 from 3:30pm-4:30pm. To sign up for one of these two programs, entitled Securing Your Identity:  How to Protect Yourself Against Identity Theft, or to find other programs in your area, visit www.moneysmartweek.org.

Money Smart Week is a public awareness campaign to promote financial education across all age groups. Launched in 2002 by the Federal Reserve Bank of Chicago, the program is now active in more than 45 states through national partnerships with the Certified Financial Planner Board of Standards, Consumer Financial Protection Bureau and USDA (United States Department of Agriculture) Cooperative Extension and the American Library Association.

“Money Smart Week began as a coordinated effort among a small group of Chicago-area organizations working to promote financial literacy,” says Alejo Torres, Senior Outreach Manager at the Federal Reserve Bank of Chicago. “Today, Money Smart Week continues to expand nationally, providing greater awareness of, and access to, personal finance resources for all.”

Money Smart Week events are open to the public at businesses, financial institutions, schools, libraries, nonprofits and government agencies throughout the country on topics including kids and money, unemployment, managing student debt and retirement. To learn more about Money Smart Week® visit www.moneysmartweek.org.

For questions or to register for Alpine Bank’s free Identity Theft classes, pleace contact one of the instructors.  Their information is provided below.

Jessica Hendon | Phone:  815.398.6500  | Email: jessica.hendon@bankalpine.com

Lizmara Aboytes (hablo español)  | Phone:  815.544.7603  | Email:  lizmara.aboytes@bankalpine.com